Simms Wader Warranty

THE BEST WARRANTY IN THE WADER BUSINESS


There are two kinds of waders…those that leak and those that will leak. At Simms, we stand behind every product we make, and we believe
that we offer the best wader warranty in the business. When Simms waders do fail, we view every case as an opportunity to exceed your
customers’ expectations.


FIRST 30 DAYS – NO QUESTIONS ASKED
If one of our waders leaks within 30 days of purchase, you can replace it over-the-counter with a new Simms wader. We only ask that you
get a copy of the original sales receipt. Please get a Return Authorization for the returned wader. When we receive it, we will process an
immediate replacement.


FIRST 12 MONTHS
After 30 days, if your customer develops a leak in any Simms waders for whatever reason, the first repair is on us. Please get a Return
Authorization number via the Simms Online Repair Center and return the waders to us with proof of original purchase. We will fix the
waders at no charge and keep you and your customer apprised of the status of the wader via email.


AFTER 12 MONTHS – LIFE OF WADER
We will stand behind our waders for the useful life of the product, which varies by use and style of wader. Professional guides, who may
wear a wader for over 200 days in a year, will wear out their waders faster than the average customer who might only fish 20 days per
year. Also, your customer should expect to get more wear from our G4Z® or G4 Pro Waders than our Freestone Wader. All waders that are
returned for repair are thoroughly evaluated by our Repair Center professionals. The wear and tear of the wader is evaluated to determine
whether we will do the repair for no charge, or if not, a repair charge will be communicated to you and your customer via our Online Repair
Center.


SIMMS RETURN PROCESS
If you need to return Simms waders or any Simms product, you can obtain a Return Authorization number online through our website
(www.simmsfishing.com). This option is available to you 24/7. You may also make a request via email to repairs@simmsfishing.com or call
Monday thru Friday, 8am - 5pm (800-217-4667).


EXPLANATION OF WADER REPAIR CHARGES
Every wader that is sent to Simms for repair receives a full evaluation and includes top-to-bottom leak testing as well as a thorough
examination of the wader to check for wear issues, pinholes, potential manufacturing issues or a size 22 Griffith’s Gnat that is buried in the
seat (it happens). It is impossible to determine what it will take to get the waders leak-free until they are fully evaluated. At the point that
our team of technicians have made a comprehensive evaluation, we will contact you with the assessment.